Q: Can you please provide your definition of a "local vendor?"
A: The term local is a geographic consideration that takes into account the location of the vendor with respect to the District. A vendor is local if their business offices are within 100 miles of the District Office. A vendor that's closest business office is in another state is not considered local. Moreover a vendor that is 200 miles from the District Office is more local than a vendor that does not have a business office within the state.

Q: Can you please provide a current LAN and WAN topology?
A: No, for security reasons. Read the RFP for a list of equipment to be supported and if necessary, provide pricing options.

Q: Does the customer require any wall mount phones? If so, how many?
A: No. Read the RFP for a list of equipment to be purchased and provide pricing options.

Q: Does the customer require the phones to use a dedicated switch port or can they share with a pc?
A: Read the RFP for a list of equipment to be purchased and provide pricing options.

Q: Does the customer require analog adapters?
A: Read the RFP for a list of equipment to be purchased and provide pricing options.

Q: Does the customer require wireless handsets?
A: Read the RFP for a list of equipment to be purchased and provide pricing options.

Q: What version of Microsoft Exchange will be in place at time of deployment?
A: Version 2010.

Q: Will the customer be responsible for properly configuring the network for the voice service, or would you like vendors to provide an option?
A: That is undecided and shall be determined based on the options provided. Note the parameters of the RFP and bid accordingly.

Q: How many lines are required for Secretary/Operator phones? How many Secretary/Operator phones are required?
A: Read the RFP - The system must support the functionality of at least 2 auto attendants and up to 5.

Q: How many lines are required for Administration Staff? How many Administration Staff phones are required?
A: Read the RFP - Up to 175 phone handsets that are appropriate for office and classroom use (prefer end-user handsets to have a message waiting indicator light). Equipment shall be new models and in current production. Reconditioned, remanufactured, and demo models shall not be accepted. Please provide both lease and purchase options. Do not provide E-rate discounts for end-user handsets. VoIP system shall provide five-digit dialing options between rooms and facilities for up to 175 extensions, with up to 60 concurrent calls.

Q: How many lines are required for office phones? How many general office phones are required?
A: Read the RFP - Up to 175 phone handsets that are appropriate for office and classroom use (prefer end-user handsets to have a message waiting indicator light). Equipment shall be new models and in current production. Reconditioned, remanufactured, and demo models shall not be accepted. Please provide both lease and purchase options. Do not provide E-rate discounts for end-user handsets. VoIP system shall provide five-digit dialing options between rooms and facilities for up to 175 extensions, with up to 60 concurrent calls.

Q: Does the customer require multi-line phones for the classrooms? How many classroom phones are required?
A: Read the RFP - Up to 175 phone handsets that are appropriate for office and classroom use (prefer end-user handsets to have a message waiting indicator light). Equipment shall be new models and in current production. Reconditioned, remanufactured, and demo models shall not be accepted. Please provide both lease and purchase options. Do not provide E-rate discounts for end-user handsets. VoIP system shall provide five-digit dialing options between rooms and facilities for up to 175 extensions, with up to 60 concurrent calls.

Q: Does the customer require full duplex speakerphone on all handsets?
A: Read the RFP - Up to 175 phone handsets that are appropriate for office and classroom use (prefer end-user handsets to have a message waiting indicator light). Equipment shall be new models and in current production. Reconditioned, remanufactured, and demo models shall not be accepted. Please provide both lease and purchase options. Do not provide E-rate discounts for end-user handsets.

Q: Does the customer require video functionality on any handsets?
A: Read the RFP - Up to 175 phone handsets that are appropriate for office and classroom use (prefer end-user handsets to have a message waiting indicator light). Equipment shall be new models and in current production. Reconditioned, remanufactured, and demo models shall not be accepted. Please provide both lease and purchase options. Do not provide E-rate discounts for end-user handsets. Video is not a requirement.

Q: Does the customer require the phones to have a gigabit switch port?
A: No - Up to 175 phone handsets that are appropriate for office and classroom use (prefer end-user handsets to have a message waiting indicator light). Equipment shall be new models and in current production. Reconditioned, remanufactured, and demo models shall not be accepted. Please provide both lease and purchase options. Do not provide E-rate discounts for end-user handsets.

Q: How many QoS queues are currently configured?
A: QoS is configured as needed based on priority of the service.

Q: Does the network infrastructure support Quality of Service?
A: Yes.

Q: Does the switching gear support auxiliary VLAN’s for Voice?
A: Ther network supports industry standard VLANs.

Q: Does the switching and routing support VLANS? Are VLANS currently configured?
A: Yes to both questions.

Q: Do the switch ports require special patch cords for proper operation?
A: The network cabling is industry standard.

Q: What speeds are supported on the switch ports that are to be used?
A: Up to 1GB.

Q: Can a site map be provided for any site included with this proposal?
A: No, for security reasons. Read the RFP for a list of equipment to be supported and if necessary, provide pricing options

Q: What speed are the Uplinks between IDF and MDF?
A: 10 GB Backbone

Q: What speed are the Uplinks between IDF and MDF?
A: 10GB Backbone

Q: How are the IDF’s terminated to the MDF?
A: Fiber - Read the RFP for a list of equipment to be supported and if necessary, provide pricing options.

Q: Are all 4 pairs terminated on the jack?
A: Yes.

Q: Are the RJ45 jacks currently terminated with CAT3, CAT5, CAT5E, or CAT6?
A: CAT5E and CAT6.

Q: Are the RJ45 jacks currently terminated with CAT3, CAT5, CAT5E, or CAT6?
A: CAT5E and CAT6

Q: What network applications are deployed i.e. Paging, Wireless, Video Surveillance, VDI?
A: Read the RFP for a list of equipment to be supported and if necessary, provide pricing options based on applications.

Q: Does the customer wish to use PoE (Power over Ethernet) or local power?
A: Both POE and local power are used. Read the RFP for a list of equipment to be supported and if necessary, provide pricing options.

Q: Do the installed networking switches support CDP or LLDP?
A: Read the RFP for a list of equipment to be supported and if necessary, provide pricing options.

Q: Do the installed switches support Cisco PoE, PoE (802.3af – 15.4 Watts), or PoE+ (802.3at – 30 Watts)?
A: Read the RFP for a list of equipment to be supported and if necessary, provide pricing options.

Q: What switch manufacture and model are currently deployed in the customer network to support the end points?
A: Read the RFP for a list of equipment to be supported.

Q: In regards to the site walk, would it be possible to offer an open site walk to all vendors?
A: We appreciate the suggestion but the timeline has already been established. Please use the information in the RFP and respond accordingly.

Q: Please provide the address to each of the three sites if not connected to the main campus. How many admin sets are required? How many sites need intercom interface?
A: Note Block 4 on the 470 for the recipients of service: 143921 - WASCO UNION HIGH SCHOOL DIST, 106697 - WASCO UNION HIGH SCHOOL, 106710 - INDEPENDENCE HIGH SCHOOL, 16059006 - WASCO UNION HIGH SCHOOL DISTRICT OFFICE. You may need to reference: http://www.sl.universalservice.org/Utilities/BilledEntitySearch_Public.asp. The RFP asks that the system support the functionality of at least 2 auto attendants and up to 5. At least 3 connections shall be required for connection to the Intercom. Please provide options. Thanks.

Q: Is there a mandatory job walk scheduled for this project?
A: No, there is not.